Learn powerful techniques in influencing and leading relationships to build trust and confidence with internal and external clients and business partners, creating better outcomes faster with challenging situations and difficult conversations.
During this workshop you will:
• Learn the importance of adapting your communication style to the thinking and behaviours of your clients and business partners.
• Discover how to connect, build rapport and develop long-term relationships, managing individual relationships to get the best results.
• Develop a values and an outcome driven approach which will increase confidence in managing relationships.
• Learn specific tools to influence better results, driving collaborative approaches to create win-win outcomes.
An intensive 2-day programme in Singapore
23 November - 24 November 2011
14 December – 15 December 2011
This 2 day workshop can also be tailored and run exclusively for your organisation, department or team.
For more details, click on Download CommunicationRelationship Skills Advert - 2011